The Cleric CAD to Better CARE Interface development for London Ambulance Service (LAS) is a critical initiative designed to improve the coordination and delivery of emergency medical services used by LAS.
Cleric CAD (Computer-Aided Dispatch) is the primary system used by LAS to manage emergency calls, dispatch vehicles, and monitor response times. Better CARE (Clinical Ambulance Records and Emergency) is a clinical data platform that helps healthcare professionals document patient information, track medical interventions, and ensure continuity of care.
Accessible patient medical history and previous encounter details is a long awaited development for patients, reducing their need to repeat information multiple times and provides them with more streamlined, connected experience. By building an intelligent interface between Cleric CAD and Better CARE, LAS can optimize the flow of critical information in real-time. This integration ensures that when an emergency call is made, the dispatch team can immediately share relevant patient data with paramedics in the field, such as medical history, previous treatments, and other important details. This allows clinicians to provide more informed and tailored care upon arrival, reducing the time spent collecting patient information on-site and enabling quicker, more accurate decisions.
Additionally, the interface improves communication between LAS and hospital emergency departments, ensuring that medical staff at receiving hospitals are prepared for the patient’s arrival. This not only enhances the efficiency of the response but also provides a smoother transition of care between pre-hospital and hospital settings.